Frequently Asked Questions

Find answers to common questions about our apparel and services.

How do I determine my size?

Please refer to our comprehensive size guide located on each product page. We provide detailed measurements to ensure a perfect fit for every body type.

Are your materials sustainable?

Yes, Embark Vet is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our production process.

Can I modify my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.

How should I care for my Embark Vet garments?

To maintain the quality of your items, we recommend machine washing in cold water and hanging to dry. Specific care instructions are found on the inner label.

What should I do if I receive a damaged item?

We apologize for the inconvenience. Please contact us within 48 hours of delivery with a photo of the damage, and we will arrange a free replacement.